House Rules and Policies

Please review the following guidelines to help ensure a safe, comfortable and enjoyable stay for all guests.

Check-in and Check-out

Check-in

  • From 2:00 pm to 9:00 pm
  • Valid photo identification and a matching credit card are required
  • Please advise your expected arrival time in advance
  • Early check-in may be possible depending on room readiness

Check-out

  • Between 6:00 am and 10:00 am
  • Late check-out may be available on request and subject to availability

Payments and Deposits

Damage Deposit

  • A refundable damage deposit of AUD 50 is required on arrival
  • Collected by credit card
  • Refunded in full on check-out following a room inspection

Payment Methods Accepted

  • Visa
  • Mastercard
  • American Express
  • Eftpos
  • Cash (depending on booking type)
  • Bank transfer payments can be made to:
    VIAS Manly Beach Pty Ltd
    BSB: 063-023
    Account: 1046 5886

Bank transfer payments

Payments can be made to:
VIAS Manly Beach Pty Ltd
BSB: 063-023
Account: 1046 5886

Credit Card Surcharges

A surcharge applies for card payments:

  • 2.7% for Visa and Mastercard
  • 3% for American Express

Cancellation and Prepayment Policies

Policies vary depending on the booking type.
Please refer to your booking confirmation for the exact terms.

Prepayment

Some bookings may require prepayment before arrival.
If this applies to your reservation, we will contact you with instructions.


Guest Policies

Minimum Age

Guests must be 18 years or older to check in.

Children and Extra Beds

  • Children are not permitted at this property
  • Cots and extra beds are not available

Maximum Room Occupancy

Only the number of guests included in the booking may stay overnight.

Maximum Age and Mobility Requirements

Guests must be under 75 years of age and in fit physical and mental condition. The guesthouse has no lift and features narrow, antique staircases, making it unsuitable for elderly guests with limited mobility.


Behaviour and Conduct

Quiet Hours

Please keep noise to a minimum between 10:00 pm and 6:00 am.

Parties and Events

Parties, gatherings, hens, stags and similar events are not permitted.

Visitors

  • Visitors are welcome until 9:00 pm
  • Visitors must follow all house rules
  • Overnight visitors are not permitted

Smoking, Alcohol and Safety

Smoking

  • Smoking is not allowed in any indoor area
  • Smoking is only permitted in designated outdoor spaces if available

Alcohol

Moderate alcohol use is permitted as long as it does not disturb other guests.

Safety and Security

  • Interfering with smoke detectors, alarms or safety equipment is prohibited
  • Only registered guests may enter guest rooms
  • Please ensure doors are locked when entering and leaving the property for the safety of all guests.

Shared Facilities

Guests using shared areas (kitchen, lounge or bathrooms) must:

  • Clean up after themselves
  • Be respectful of other guests
  • Leave shared facilities tidy after use

Damage and Loss

Guests are responsible for any damage to rooms, furnishings or property.
Additional charges may apply for repair or replacement.


Property Access

Some rooms are accessed via stairs only.
 If you have mobility concerns, please check room details before booking.


Contact Details

For general enquiries: info@manlybeachguesthouse.au For urgent matters during your stay, please refer to the contact information in your booking confirmation.